Solano does not accept documentation over email except in rare circumstances. We work with a 3rd party called ProEducation Solutions (AKA ProEd and ProVerifier+) to intake documents, store them securely, and process verifications.
If you’re submitting documents for a common form, it will most likely be through ProEd. ProEd first asks for your name and email before emailing you the form you requested. When you turn in that form, it goes into our processing queue.
If you are concerned that your submitted document may not have made its way into our processing queue for any reason, don’t hesitate to reach out. We’d be happy to confirm with you so you know what step of the process you’re in.
Sometimes, students stumble upon an old form that was saved somewhere on our website and turn it in through "Submit Requested Forms Here." To avoid turning in old and invalid forms that will be marked incomplete, always double check to make sure you are filling out the form for the correct academic year. Each form has the aid year at the top. The academic year runs from fall through spring and ends at the end summer. As such, the “2025–2026″or “25–26” year refers to Fall 2025, Spring 2026, and Summer 2026. It does NOT refer to Spring 2025 or Summer 2025, as these are part of the 24–25 aid year.