ProEducation Solutions (ProEd) is a third party servicer that the Financial Aid Office partners with for the verification process and the secure transmission, storage, and maintenance of documentation. ProVerifier+ is a part of the larger ProEd that services verification. While ProEd is more of a service which hosts and secures student documents, ProVerifier+ is a team of people who will work with students to make sure their verification gets completed correctly.
When you upload any documentation to the Financial Aid Office, whether through the "Submit Requested Forms Here" link on the Student Self-Service page, a link on a student requirement, or a form from the website, that documentation will be securely uploaded to ProEd. The Financial Aid Office will then view and process it via ProEd. As a reminder, the Financial Aid Office does not accept documentation from students over email.
If the documentation is for verification, it will be sent to ProVerifier+. You will be able to log in and view your status and communications from the ProVerifier+ team at any time through their platform. The verification process will consist mostly of communications with the ProVerifier+ team and not with Financial Aid staff. However, if necessary, the Financial Aid Office is able to assist students with verification, for example by viewing your profile, uploading additional documentation, and making notes on your behalf.
There are also certain kinds of documents, such as Default Resolution Letters, which should be uploaded through Student Self-Service.